Terms & Conditions

1. General Provisions

These Terms & Conditions govern the use of this website and the purchase of products offered through our online store.

By placing an order, you confirm that you:

• Have read these Terms & Conditions
• Agree to be bound by them
• Provide accurate and complete information when making a purchase

We reserve the right to update or modify these Terms at any time without prior notice.

2. Products

Our store specializes in the sale of bedding products, including but not limited to:

• Bed linen sets
• Pillowcases
• Duvet covers
• Bed sheets
• Other textile accessories

We strive to ensure that product descriptions, images, and specifications are accurate. However, slight variations in color may occur due to screen settings or manufacturing differences.

3. Orders

An order is considered confirmed once:

• The customer completes the checkout process
• Payment is successfully authorized (if prepaid)

We reserve the right to cancel or refuse any order in cases including but not limited to:

• Product unavailability
• Pricing or system errors
• Suspected fraudulent activity

4. Pricing & Payment

All prices are listed in the selected currency on the website.

We accept secure payments via:

• Credit / Debit Cards
• Online payment systems
• Other payment methods available at checkout

For international orders, additional bank or currency conversion fees may apply and are the responsibility of the customer.

5. Shipping

We offer shipping within Ukraine and internationally.

Delivery times may vary depending on:

• Destination country
• Customs processing
• Local courier services

Customers are responsible for providing correct shipping details and paying any applicable customs duties, import taxes, or local fees.

We are not responsible for delays caused by customs or courier services.

6. Returns & Exchanges

Returns or exchanges are accepted in accordance with applicable consumer protection laws.

Items may be returned if they are:

• Unused
• In original packaging
• In resalable condition

Return shipping costs are covered by the customer unless the item is defective.

Custom-made or personalized bedding items are non-returnable unless faulty.

7. Product Care

Customers must follow the care instructions provided with each product. We are not responsible for damage caused by improper washing, incorrect use, or failure to follow care guidelines.

8. Limitation of Liability

We are not liable for indirect or consequential losses, delivery delays beyond our control, or misuse of purchased products.

Our liability is limited to the value of the purchased goods.

9. Privacy

We respect your privacy and process personal data in accordance with applicable data protection laws.

Customer information is used solely for order processing, delivery, and customer support.

We do not sell or share personal data with third parties except where required to fulfill orders.

10. Governing Law

These Terms shall be governed by the laws of Ukraine.

For international customers, local consumer protection rights may also apply depending on jurisdiction.

11. Contact Information

For any questions regarding these Terms, orders, or products, please contact our customer support via the contact details provided on our website.